Legal

Privacy Policy

How we collect, use, and protect your information.

📅 Last updated: January 1, 2025

This Privacy Policy describes how Gramnio ("we", "us", or "our") collects, uses, and shares information about you when you use our website at gramnio.com (the "Site") and our Instagram follower growth services (the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide

  • Instagram Username: We collect your public Instagram username to process your order and deliver followers to your account.
  • Email Address: We collect your email address to send order confirmations, delivery updates, and service-related communications.
  • Contact Form Information: If you contact us via our Contact page, we collect your name, email, and message content.

Information Collected Automatically

  • Usage Data: We may collect information about your browser type, operating system, referring URLs, pages visited, and time spent on our Site.
  • IP Address: We may log your IP address for security and fraud prevention purposes.
  • Cookies: We use cookies and similar tracking technologies to improve your experience. See Section 6 for details.
  • Local Storage: We use your browser's local storage to save your flow progress (e.g., your username during the free followers wizard) so you can resume if you navigate away.

Information from Third Parties

  • Public Instagram Profile Data: When you enter your username, we query publicly available Instagram profile information (display name, profile picture, public/private status) via an API service to verify your account exists and is public.
  • Payment Information: Payments are processed by Cryptomus. We do not collect or store your cryptocurrency wallet information or payment credentials. Please review Cryptomus's Privacy Policy.
  • Sponsor Offers: The free plan content locker is operated by AdBlueMedia. Completing sponsor offers may involve sharing information with those third-party advertisers. We do not control their data practices.

2. How We Use Your Information

We use the information we collect to:

  • Deliver Instagram followers to your account as ordered
  • Send order confirmations and delivery updates to your email
  • Respond to your support requests and inquiries
  • Prevent fraud and abuse of our service
  • Analyze usage patterns to improve our Site and Service
  • Comply with legal obligations

We do not use your information to send unsolicited marketing emails beyond order-related communications, unless you explicitly opt in.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our service (e.g., email delivery via Formspree, hosting providers, API services). These vendors are contractually obligated to protect your data.
  • Legal Compliance: We may disclose information if required by law, court order, or governmental authority.
  • Business Transfers: If Gramnio is acquired or merged, your information may be transferred to the new entity.

4. Data Retention

We retain your information for as long as necessary to fulfill your order and comply with legal obligations. Email addresses used for order confirmation are retained for up to 2 years. You may request deletion of your data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Opt-Out: Opt out of non-essential communications at any time by contacting us.
  • Data Portability: Request your data in a portable format where applicable.

To exercise these rights, please contact us at the address in Section 9.

6. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for the Site to function properly (e.g., session management).
  • Analytics Cookies: Help us understand how visitors use our Site so we can improve it.
  • Third-Party Cookies: Our advertising partners (e.g., AdBlueMedia) may set cookies as part of the content locker experience.

You can control cookie settings through your browser. Note that disabling cookies may affect Site functionality.

7. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information. We do not store Instagram passwords or payment credentials.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: