Privacy Policy

How we collect, use, and protect your information

Last Updated: 15 June 2025

This Privacy Policy describes how GramNio ("we," "us," or "our"), a service operated by AdNio LLC, collects, uses, and discloses your information. This policy applies to all services offered through our website (gramnio.com).

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

A. Information You Provide to Us:

  • Account Information: When you make a purchase, we collect your full name, email address, and WhatsApp number.
  • Social Media Information: We collect your Instagram or TikTok username or profile URL to deliver our services. We will never ask for your password.
  • Payment Information: All payments are processed by third-party payment gateways like Stripe and PayPal. We do not store your full credit card details on our servers. We only receive a token representing your card and confirmation of payment.
  • Communications: When you contact us for support, provide feedback, or otherwise communicate with us, we collect the information you provide in those communications.

B. Information We Collect Automatically:

  • Log and Usage Data: We collect information related to your access to and use of the service, including IP address, browser type, operating system, pages viewed, and dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate and analyze our service. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Process your transactions and deliver the packages you purchase.
  • Communicate with you, including sending order confirmations, responding to your comments and questions, and providing customer support.
  • Monitor and analyze trends, usage, and activities in connection with our services to improve them.
  • Detect and prevent fraudulent transactions and other illegal activities and protect the rights and property of GramNio and others.
  • Comply with our legal and financial obligations.

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processors).
  • Legal Compliance: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect the personal safety of users of the Service or the public.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a gateway provider and are not stored or processed on our servers. We use SSL (Secure Socket Layer) technology to ensure that your information is encrypted and safe.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification if your information is inaccurate or incomplete.
  • The right to object to our processing of your personal information.
  • The right to request that we restrict the processing of your personal information.
  • The right to data portability for the information you provide to us.

To exercise any of these rights, please contact us at the details below.

6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@gramnio.com
  • By mail:
    AdNio LLC
    30 N Gould St Ste R
    Sheridan, WY 82801, USA